Reset Options

There are 2 different resets available for the ICP ION Gray thermostat:

• Factory reset: Restores all settings and operation to original out of the box settings. This includes Wi-Fi, BLE, and HVAC System type setup.
• Network reset: Restores default Wi-Fi and BLE. HVAC settings, including HVAC System type are not changed.

Reset Instructions

To perform a reset of the thermostat, follow these steps:

1. Press Fan + Mode keys simultaneously for 10 seconds. This will access the reset menu.

2. Use Arrow Up/Down to select the reset type:

   • nr - Network reset
   • Fr - Factory reset

3. If performing a Network reset (nr): Confirm the selection with a single press of the fan button.

4. If performing a Factory reset (Fr): Confirm the selection with a double press of the fan button.

Note: Performing either a Network reset or Factory reset will result in a power on reset of the device.

Basic Troubleshooting

If the display doesn't power up after power is applied, check the Rc/Rh and C terminals for 24VAC.

Configuration Issues

Thermostats that are configured incorrectly may not have certain modes available. If connectivity issues persist after network reset and the thermostat appears to be configured incorrectly, consider performing a factory reset and reconfiguring the device.