Pelican Site Setup Process

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Step 1: Prepare for Setup

1. Locate the Gateway – Find your Pelican gateway device.
2. Consult the Building’s IT Department – Before connecting the gateway:
   • Obtain permission if required.
   • Confirm if the IT department needs to open a network port for proper connection.
3. Record Serial Numbers – Before connecting the gateway, go around the building and note down:
   • Each thermostat’s serial number.
   • The corresponding location for each thermostat.

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Step 2: Connect the Gateway

1. Plug the gateway into the router in the building.
2. Wait for both lights on the gateway to turn solid green.

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Step 3: Troubleshooting Gateway Lights

• Both lights solid green → The gateway is successfully connected.
• LAN light blinking → The gateway is struggling to connect to the local network. Contact the IT department.
• Server light blinking → The gateway is attempting to connect to Pelican servers. If this continues for an extended period, contact the IT department as there may be an internet connectivity issue.

Tip: Take a picture of the gateway’s serial number or write it down for later reference.

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Step 4: Register Your Site on Pelican's Website

1. Go to www.pelicanwireless.com.
2. Click "New Site Setup" in the upper-right corner.
3. Enter the following details when prompted:
   • Gateway Serial Number
   • Site Name (Choose a descriptive name for the location)
   • Site Type
4. Click OK and confirm the pop-up message.
5. Check your email (including your junk/spam folder) for a confirmation email from Pelican.

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Step 5: Finalize Your Site Setup

1. Click the link in the confirmation email.
2. Use the same email address to create a new password and log in.
3. Once logged in, the main screen will display.

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Step 6: Identify and Configure Thermostats

1. If your thermostats are wired and powered, they will start appearing as notifications.
2. Click the notification to view the list of thermostats — they will display by serial number with "(no name)" next to them.
3. Refer to your earlier list of serial numbers and assign appropriate names to each thermostat.

Naming Tip: Use names that make sense to the building occupants for easier identification. Use the Notes section to reference unit numbers or RTUs for better clarity.

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Step 7: Configure Thermostat Settings

1. Set heating and cooling stages, as well as anticipation degrees.
2. At the bottom of the thermostat settings page, enter:
   • BTUs
   • Tonnage
3. In Site Settings, enter:
   • Cost per kilowatt-hour
   • Cost per therm

This will allow Pelican to calculate energy usage and costs efficiently.

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Step 8: Complete Setup

1. Continue naming and configuring the remaining thermostats.
2. If you experience connectivity issues, visit Pelican’s website for additional support.